Bad office WiFi: the real cost (beyond slow downloads)

A client called us because Microsoft Teams calls kept dropping in their conference room. Turned out their access point was in the ceiling of the lobby — two walls and 80 feet from where everyone actually worked. The gear was fine. The placement was the problem. We fix Wi‑Fi as part of IT services and AV room work.

We moved one AP, added a second in the conference area, and set up proper channel assignments so they weren't competing with the guest network. Total cost was under $600. The owner told us the next week was the first time a client call went through without someone saying 'you're breaking up.'

Bad WiFi costs you in ways that never show up on a bill. Dropped calls, slow file transfers, people switching to their phone hotspot instead of the company network. If your team has workarounds for your WiFi, that's your signal.